Privacy Policy
The Cove Luxury Retreats

Effective Date: June 1, 2024

The Cove Luxury Retreats ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thecoveluxuryretreats.com and interact with our services. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (when booking services)

  • Event-specific details (if applicable)

Non-Personal Information

We may collect non-personal information automatically when you use our website, including:

  • IP address

  • Browser type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and reservations.

  • To communicate with you about inquiries, services, or promotions.

  • To personalize and improve your experience on our website.

  • To comply with legal obligations.

  • To detect and prevent fraud or unauthorized access.

How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: To facilitate bookings, payment processing, or other services on our behalf.

  • As Required by Law: To comply with legal obligations, court orders, or government requests.

  • With Your Consent: When you provide explicit permission to share your information.

  • For Business Transfers: In the event of a merger, sale, or transfer of company assets, your information may be part of the transferred assets.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand user behavior and improve website functionality. You can control cookie preferences through your browser settings.

Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to exercise caution when sharing personal information online.

Your Rights

As a resident of Ontario, Canada, you have the right to:

  • Access your personal information.

  • Request correction of inaccuracies in your data.

  • Withdraw consent for data collection and processing.

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise these rights, please contact us at info@thecoveluxuryretreats.com

Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Cove Luxury Retreats
151 Elysian Fields Rd
Cameron, Ontario K0M1G0
905-409-2007
info@thecoveluxuryretretas.com

Thank you for trusting The Cove Luxury Retreats. Your privacy is our priority.